How to Choose the Right Contractor — 8 Questions to Ask Before You Sign
Hiring a contractor is one of the biggest decisions a homeowner makes. Get it right and your home is protected for decades. Get it wrong and you could be dealing with failed work, a voided warranty, and a contractor who has disappeared with your money. Here are the eight questions you must ask before you write a single check.
1. Are You Licensed in the State of Alabama?
Alabama requires roofing contractors to hold a state-issued license. Ask to see it. Look it up at the Alabama Licensing Board for General Contractors website. If a contractor can't produce a license number, walk away — period. Unlicensed work voids manufacturer warranties and leaves you with zero legal protection if something goes wrong.
2. Are You Insured and Bonded?
Every legitimate contractor carries General Liability insurance and Workers' Compensation. Ask for a Certificate of Insurance and verify the policy is current. If a worker gets hurt on your property and the contractor isn't insured, you could be sued. This is non-negotiable.
3. Do You Have a Physical Address in Alabama?
After a storm, out-of-state contractors flood Alabama looking for quick money. They take deposits, do poor work, and leave before you realize what happened. A local contractor has a real address, a reputation to protect, and is legally easier to hold accountable.
4. Can You Provide References From the Last 90 Days?
Not references from three years ago. Recent ones. Call them. Ask: Did they finish on time? Were there hidden charges? Would you hire them again? A contractor with nothing to hide will hand you a list without hesitation.
5. What Does Your Written Warranty Cover?
There are two warranties: the manufacturer's material warranty and the contractor's workmanship warranty. Get both in writing. Understand what voids them. A 30-year shingle warranty means nothing if it requires a certified installer — and your contractor isn't one.
6. Who Actually Does the Work?
Many contractors are actually general contractors who subcontract your job to whoever is cheapest that week. Ask directly: Do you use your own employees or subcontractors? This isn't automatically bad, but you deserve to know who will be on your roof.
7. Will You Pull the Permit?
Structural roofing work often requires a building permit in Alabama. A contractor who says "we don't need one" or "it saves time" is either uninformed or trying to cut corners. Unpermitted work can prevent you from selling your home and void your homeowner's insurance.
8. Can I See Your Scope of Work in Writing Before I Sign?
Every detail — materials, brand, color, quantities, cleanup, timeline, payment schedule — belongs in a written scope. Never sign a blank contract or a one-page agreement that says "roof replacement" with no detail. Vague contracts protect the contractor, not you.
💡 Fortified Home Solutions is state-licensed, insured, and bonded in Alabama. We provide a detailed written scope for every job before any work begins. Call us for a free inspection at (256) 255-4523.